Contact center offloading
Customer and employee support
What does the assistant do?
Personalize communications
Offload the contact center
Unique dialogue processor-works like a human
Integration with loyalty programs, social networks, and rewards systems
Customer
«Support
assistant»
"Internal support" assistant
20% of users contact the assistant again
3.5-fold increase in page viewership of the site
10% of users contact the assistant instead of call center
40% reduced load on call centers and online chat
96% recognition of incoming requests
Increase your brand awareness