Refund Policy

Effective Date: 1st of March 2026

1. General Policy
All payments for subscriptions are generally non-refundable once the billing cycle has started.

By purchasing a subscription, you acknowledge and agree that charges are recurring and based on access to digital services.

------------------------------------------------------------

2. Subscription Payments
Subscription fees are charged in advance on a recurring monthly basis.

We do not provide refunds for:
- Partial usage of the service
- Unused subscription time
- Change of mind after purchase

------------------------------------------------------------

3. Eligible Refund Cases
Refunds may be granted only in the following limited cases:

- Duplicate charge due to technical error
- Incorrect billing caused by system malfunction
- Verified failure to access the Service due to a technical issue on our side

------------------------------------------------------------

4. Refund Request Procedure
To request a refund, users must contact support at:

logagroupllc@gmail.com

Refund requests must include:
- Email used for purchase
- Transaction ID
- Description of the issue

------------------------------------------------------------

5. Processing Time
Approved refunds are processed within 5–10 business days via the original payment method.

------------------------------------------------------------

6. Chargebacks
We encourage users to contact support before initiating a chargeback with their payment provider, including PayPal.